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Multi Stakeholder Processes - Facilitation Skills

MSP Resource Portal - Building your Capacity to Facilitate Multi-Stakeholder Processes and Social Learning
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Facilitation means enabling members of a group to take part in a process in an effective way.

To be a good facilitator of a multi-stakeholder or social learning process requires time and experience, and learning by doing is the best way.

Skills in group dynamics management, analysis and synthesis, conflict resolution and the like are important.

In this section you will find facilitation tips, tips on running a workshop, tips on creating interaction and a facilitation toolkit.

Watch a training session on facilitation skills (MSP course)

 You can also download the 2 minute movie here (rightclick mouse, save as)(700 kb)

 

Some key resources on (group) facilitation:

book The Essence of Facilitation
Hunter, D., Bailey, A., and Taylor, B., 1999
This book presents a fresh approach to facilitation. The purpose being to introduce the user to a way of assessing the essence of facilitation. Deals with : purpose and culture; safety and trust; ‘being with’; powerful listening and speaking; intentionality; power with others; fearlessness and ruthless compassion; emotional competence; intuition; completing; affirmation and celebration; authentic community; ethics; transformation; and group learning.
Topic: Facilitation & Leadership Skills
report The art of building facilitation capacities.
Braakman L. & K. Edwards 2002
Training manual, training video and self-learning CD-Rom for developing facilitation skills. Focused on the facilitation of groups and group processes in meetings in the context of community forestry development, but also meant for other development sectors.
0115_Facilitation.pdf (743kB)
Topics: Facilitation & Leadership Skills, Participation
report Participatory workshops. A sourcebook of 21 sets of ideas & activities.
Chambers R. 2002
Workbook with many participatory tools: energizers, evaluation, mistakes, groups, PRA mini process, self-organising systems, process, feedback, facilitating skills, tips and sources
URL: http://shop.earthscan.co.uk...7/v/1451a5ea-776e-4124-b34f-d27f53c716b4
Topics: Facilitation & Leadership Skills, Participation
book Helping groups to be effective. Skills, processes and concepts for group facilitation.
Dick B. 1984
Planning, problem-solving and decision-making in small group settings. Principles, skills and techniques of facilitation.
Topics: Facilitation & Leadership Skills, Participation, Planning, Tools & Methods
report Facilitating innovation for development. A RAAKS resource box
Engel P. & M. Salomon. 1997
An exploration on learning by multiple stakeholders for innovation as a basis of the RAAKS methodology; Practical cards - windows and tools – with their outputs, questions and procedures.
URL: http://portals.kit.nl/smartsite.shtml?ch=FAB&id=4616
Topics: Facilitation & Leadership Skills, Learning (organisational, societal), Methodologies, Tools & Methods
report A guide for Project M&E. Managing for impact in rural development.
Guijt I. & J. Woodhill 2002
Collection of booklets focusing on project M&E and stakeholder engagement in M&E through understanding, learning and agreeing. Clear overview of background ideas and details on how to set up and implement an M&E system.
URL: http://www.ifad.org/evaluation/guide
Topics: Facilitation & Leadership Skills, Planning, Tools & Methods
book The Essence of Facilitation
Hunter, D., Bailey, A., and Taylor, B. 1999
This book presents a fresh approach to facilitation. The purpose being to introduce the user to a way of assessing the essence of facilitation. Deals with : purpose and culture; safety and trust; ‘being with’; powerful listening and speaking; intentionality; power with others; fearlessness and ruthless compassion; emotional competence; intuition; completing; affirmation and celebration; authentic community; ethics; transformation; and group learning.
Topics: Facilitation & Leadership Skills, Learning (organisational, societal)
book Sustainable Agriculture Training of Trainers : A resource book
IIRR & ETC 2002
Clear guide containing principles and tools grouped around the development, design, implementation and M&E of sustainable agriculture training programs
Topics: Facilitation & Leadership Skills, Learning (organisational, societal), Participation, Sustainable Development, Tools & Methods
report Participatory methods in community-based coastal resource management
IIRR 1998
Introductory papers and practical participatory tools and methods for facilitating community-based planning, analysis, monitoring and evaluation.
URL: http://www.iapad.org/cbcrm.htm
Topics: Facilitation & Leadership Skills, Participation, Tools & Methods
book Facilitator's guide to participatory decision-making
Kaner S., L. Lind, C. Toldi, S. Fisk & D. Berger. 1998
Clear principles and outlines on facilitating skills for building sustainable agreements through e.g. open discussion, chart writing techniques, brainstorming, listening.
Topics: Facilitation & Leadership Skills, Participation, Tools & Methods
report Manual for community-based planning, draft 1.
Khanya
Manual written after action-research on community-based planning in Africa. Explains general facilitation issues, planning cycle and tools.
khanya_manual_community_based_planning.doc (362kB)
Topics: Facilitation & Leadership Skills, Participation, Planning, Tools & Methods
book Forest management learning group. Trainer’s manual
Miagostovich M., L. Braakman, K. Edwards & R. Triraganon. 2002
Clear manual for faciliation of groups. Maximising impact, setting the context, concepts and steps, faciliation, methods, reflection, schedules for training workshops
Topics: Facilitation & Leadership Skills, Participation, Tools & Methods
book Participatory Learning and Action. A trainer's guide
Pretty J.N., I. Guijt, J. Thompson & I. Scoones. 1995
A « classic » and must have for facilitators. Clear guide (nicely illustrated) with backgrounds on adult learning, training methods and many tools and exercises for energizing, group dynamics, listening, analysis and evaluation.
Topics: Facilitation & Leadership Skills, Learning (organisational, societal), Methodologies, Participation, Tools & Methods
book Bridges Not Walls. A book about interpersonal communication.
Steward J. (ed). 1973
Book about verbal and non-verbal codes, self-disclosure, empathic listening, conflict and different approaches.
Topic: Facilitation & Leadership Skills
book Participatory evaluation for landcare and catchment groups. A guide for facilitators.
Woodhill J., L. Robbins. 1998
Clear and easy-to-use guide on project monitoring and evaluation, the learning cycle, facilition tips, participatory techniques.
Topics: Facilitation & Leadership Skills, Learning (organisational, societal), Participation, Tools & Methods
website Community Readiness for Economic Development
Factsheet on Facilitating Group Processes with: Does your group have..., factilitation skills self-assessment, brainstorming, forcefield analysis, decision grid.
URL: http://www.gov.on.ca/OMAFRA/english/rural/facts/01-039.htm
Topics: Facilitation & Leadership Skills, Participation
website Dialogue resource guide
Guide for facilitating dialogue, based on students / civic movements.
URL: http://www.actionforchange.org/dialogues/facilitation.html
Topic: Facilitation & Leadership Skills
website Training Modules for Community Empowerment
Training modules and workshop ideas for trainers
URL: http://www.scn.org/cmp/modules/a-mod.htm
Topics: Facilitation & Leadership Skills, Learning (organisational, societal), Participation, Tools & Methods
website Event Web: Facilitating Dialogue
Article titles on facilitation and dialogue
URL: http://www.eventweb.com/2003/stories/facilitation_dialogue/
Topic: Facilitation & Leadership Skills
website Facilitation Factory
Commerical site where people can post faciliation question that can be answered. Need to login and pay.
URL: http://www.facilitationfactory.com/
Topic: Facilitation & Leadership Skills
website Facilitation Start4All
Large overview of books, training, articles, groups, services on facilitation
URL: http://facilitation.start4all.com/
Topic: Facilitation & Leadership Skills
website Group Facilitation discussion list
Electronic discussion group of the International Association of Facilitators.
URL: http://www.albany.edu/cpr/gf/
Topic: Facilitation & Leadership Skills
website International Association of Facilitators
Not focused on development or environment issues. Site contains conferences, resources, listservs
URL: http://www.iaf-world.org/
Topic: Facilitation & Leadership Skills
website Learning experiences
Offers services in faciliation and process management; seems merely focused on mindmapping
URL: http://www.learningexperiences.net/
Topics: Facilitation & Leadership Skills, Learning (organisational, societal), Tools & Methods
website Online Facilitation Discussion group
The onlinefacilitation listserv is for discussion about the skills, techniques and issues around online facilitation in a variety of Internet online environments and virtual communities.
URL: http://groups.yahoo.com/group/onlinefacilitation/
Topic: Facilitation & Leadership Skills
website Meeting Facilitators International
Company offering facilitation services (business context), providing some nice examples of applying methods.
URL: http://www.facilitators.com/
Topics: Facilitation & Leadership Skills, Tools & Methods
report 100 ways to energise groups: Games to use in workshops, meetings and the community
The International HIV/AIDS Alliance 2002
Short description of 100 energizers for workshops and trainings.
100energizers.pdf (618kB)
Topic: Facilitation & Leadership Skills
book Learning and teaching participation. PLA notes no. 48
IIED, various authors 2003
Participatory Learning and Action (PLA)notes are published 3 times a year. PLA notes enable practitioners of participatory methodologies from around the world to share their field experiences, conceptual reflections, and methodological innovations. This issue addresses 'participatory modes and programmes of teaching and learning', 'university-community partnerships' and 'learning networks and methods for institutionalizing and mainstreaming learning and teaching participation'.
Topics: Facilitation & Leadership Skills, Learning (organisational, societal), Participation
website International Online Training Program On Intractable Conflict
Website on consensus building with links to examples of consesus building processes, related approaches and related problems.
URL: http://www.colorado.edu/conflict/peace/treatment/consens.htm
Topics: Facilitation & Leadership Skills, Governance & Democracy, Methodologies, Multi-Stakeholder Processes, Participation
website All About Leadership - The Leadership Network
The Leadership Network's mandate is to promote, develop and support networks of leaders throughout the Public Service of Canada and assist them in the continuing challenge of public service renewal and modernization.
URL: http://leadership.gc.ca/cat...ies.asp?lang=e&Sub_ID=1&titlesOnly=&id=0
Topics: Facilitation & Leadership Skills, Learning (organisational, societal), Tools & Methods
website Consensus Building
Consensus building (also called collaborative problem solving or collaboration) is essentially mediation of a conflict which involves many parties. Usually, the conflict also involves multiple, complex issues. Examples of consensus building efforts include the international negotiations over limiting chlorofluorocarbons (CFCs) to protect the ozone layer, or negotiations about limiting the emission of greenhouse gasses. While consensus building is probably most often used in environmental disputes, it is applicable to many other kinds of public policy disputes as well at the community, state, and international levels.
URL: http://www.colorado.edu/conflict/peace/treatment/consens.htm
Topics: Examples & Case Studies, Facilitation & Leadership Skills, Governance & Democracy, Learning (organisational, societal), Multi-Stakeholder Processes, Participation
report Seminar Power & Partnership: Dealing with Power, Conflict and Learning in the Facilitation of Multi-Stakeholder Processes
Jim Woodhill 2004
Introduction powerpoint presentation by Jim Woodhill
Woodhill_Intro_Partnerships.ppt (1035kB)
Topics: Facilitation & Leadership Skills, Governance & Democracy, Multi-Stakeholder Processes
website The Skilled Facilitator Approach
From the website: Whether you are working with another person, a group or team, or an organization, The Skilled Facilitator approach will help you create the following outcomes: - Decisions that get better results - Decisions that people actively support - Decisions that save time Better relationships - at work and in your personal life - More personal satisfaction and less stress - Learning that allows you and others to adapt and change where most others can't
URL: http://www.schwarzassociates.com/approach.html
Topic: Facilitation & Leadership Skills
website Facilitation Resources
This is a link to a Web sampler of "Facilitation Resources: Volumes 1 through 8" by D. Scheffert et al.
URL: http://www.extension.umn.edu/distribution/citizenship/DH7437.html
Topic: Facilitation & Leadership Skills
website Dynamic Facilitation Skills
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URL: http://www.tobe.net/
Topic: Facilitation & Leadership Skills
website Group Facilitation Site
This site contains short outlines of facilitation-related issues that you can use as handouts, reminders, or quick descriptions of some basic tools. Most of these items are written as outlines or lists, without much explanatory accompaniment.
URL: http://www.treegroup.info/toolbox/
Topic: Facilitation & Leadership Skills
website International Association of Facilitators Links to Resources
From the website: Welcome to our online guides to IAF member facilitators and facilitation-related tools and resources.
URL: http://iaf-world.org/i4a/pages/index.cfm?pageid=3280
Topic: Facilitation & Leadership Skills
website Roger's Active Learning Bookshop
Links to a wide range of books on group facilitation.
URL: http://reviewing.co.uk/reviews/group-facilitation.htm
Topic: Facilitation & Leadership Skills
website Dynamic Facilitation Skills
Dynamic Facilitation is the essence of "emergent leadership." It's where one person helps others face difficult issues creatively and collaboratively, where they achieve unanimous, win/win solutions. It achieves this magic by engendering a nonlinear, heartfelt, transformational quality of thinking called "choice-creating" — vs. "decision-making" or "problem-solving" or "creative problem-solving."
URL: http://www.tobe.net/
Topic: Facilitation & Leadership Skills
website Facilitation resources
Facilitation Resources, available as a set of eight volumes, is an effort to enhance volunteers’ group facilitation techniques. The participants will be able to use the skills in facilitating nonprofit groups and organizations through important discussions vital to the organization and to the community.
URL: http://www.extension.umn.edu/distribution/citizenship/DH7429.html
Topics: Facilitation & Leadership Skills, Tools & Methods
report The Art of Facilitation
Facilitation is truly an art. It forces those involved in the process to become experts while the lead facilitator guides the discussion. The following information is provided from Like Minded People, a corporate training form based out of Indianapolis.
Facilitation.pdf (16kB)
URL: http://www.simpson.edu/greek/downloads/Facilitation.pdf
Topic: Facilitation & Leadership Skills
website The human rights education handbook, PART II: THE ART OF FACILITATION
Part II, “The Art of Facilitation,” describes personal challenges facing the human rights educator and discusses the theory and practice of facilitating learning, especially as it applies to human rights.
URL: http://www1.umn.edu/humanrt...reduseries/hrhandbook/part2contents.html
Topics: Facilitation & Leadership Skills, Learning (organisational, societal)
website Facilitation Points, THE 5 PRINCIPLES OF FACILITATION
Bressen
1. You are the servant of the group, the steward of the process. 2. Plan ahead and work outside the meeting 3. Help each person feel heard.4. Work with all of what's in the room. 5. Listen for common ground and reflect it back to the group, as often as necessary.
Tree Bressen - Toolbox - Facilitation Points.htm (12kB)
URL: http://www.treegroup.info/toolbox/B11-facilitation_points.html
Topics: Facilitation & Leadership Skills, Multi-Stakeholder Processes
website The Fisheries Governance Network
The Fisheries Governance Network website provides a rich source of experiences, practices and opinions for those interested in fisheries governance. Contributors include all manner of stakeholders, and the Fisheries Governance Network invites contributions from those wishing to share their views and experiences.
URL: http://www.fishgovnet.org
Topics: Examples & Case Studies, Facilitation & Leadership Skills, Governance & Democracy
report Mapping Dialogue. A research project profiling dialogue tools and processes for social change
Pioneers of Change Associates 2006
This report, or toolkit, is divided into three parts. Part I is called “Foundations”. It offers a brief “Dialogue Dictionary” to help distinguish the term dialogue from other concepts such as discussion, debate, and negotiation Part II is the actual toolkit. This is where you will find the in-depth explanation of 10 methods as well as shorter descriptions of an additional 14. Part III offers initial guidelines on how to assess which method to use in a given situation. We have outlined a series of different purposes a dialogue may have as well as a series of contextual factors, and we give some pointers as to which tools are most suited to different aims and situations. We also look at different types of facilitation, offering points to consider in choosing a facilitator for a dialogue. As you read, you may want to flick the pages back and forth between sections II and III.
Mapping Dialogue.pdf (3195kB)
URL: http://pioneersofchange.net...c.pdf/view?searchterm=mapping%20dialogue
Topics: Examples & Case Studies, Facilitation & Leadership Skills, Multi-Stakeholder Processes
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